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My Security Door Blog
15 June 2026

What to Expect from a Security Door Free Measure & Quote

It’s normal to have questions about what to expect from a security door in-home measure and quote. We often hear customers ask how long the appointment will take, or worry that they’ll be pressured into accepting a quote on the spot.


The good news is that our consultants provide a fast, completely hassle free, no obligation experience. We pride ourselves on transparent pricing and quality service. Our goal is to give you expert advice, accurate measurements and a clear price, so you can take the time you need to compare your options and make the right decision for your home.


In this article, we’ll walk you through each step of the process so you know exactly what to expect.

What Is a Free Measure & Quote?

A My Security Door consultant will visit your home and take accurate measurements to ensure your custom-made door fits perfectly and that the quoted price is the price you pay.


During the appointment, they will discuss your specific needs and explain the different product options available, along with the benefits of each, so you can make an informed decision. If you wish, they can also identify any potential gaps in your home’s security and recommend other options worth considering.


Most importantly, this service is completely free. You’ll receive a clear and detailed quote to take away and consider, and there is absolutely no obligation or pressure to proceed. For extra peace of mind, all consultants who visit your home are fully police-checked.


 

What Happens During Your Appointment?

My Security Door Sales Consultant on the phone in a showroom

Booking and First Contact

Arranging a free measure and quote is very straightforward. You can call us on 1300 025 025 or submit an enquiry form online, and one of our team members will contact you within four business hours.


During the call, you’ll be able to choose a convenient time for us to visit your home. Our team can also answer any questions you have and provide additional information about our products and services before the appointment.


You may also wish to browse security doors on our website prior to your appointment, to get some ideas about what you might prefer.

The In-Home Assessment and Measure

When your consultant arrives, they’ll assess the different entry points to your home and discuss what you’re looking for.


They’ll talk through your specific requirements, including the level of security, airflow and visibility you want, as well as the weather conditions your home is exposed to.


Once they have a good understanding of your needs, they’ll explain the available product options and recommend the solution they believe is most suitable for your home, along with the reasons why. Our consultants will always bring samples of the different mesh, profiles and colours available for you to see and touch, as well as photographs of recent installs of the security doors you are considering.


Finally, they’ll use a laser measure to take accurate measurements of your entrance. This ensures your custom-made security door is manufactured to the exact specifications of the doorway for the best possible fit and finish.


The goal of the appointment is to provide expert advice and help you make an informed decision, not to pressure you into making a purchase.

Receiving Your Quote

After the assessment and measure, your consultant will provide a detailed quote for the product options you’re considering.


The quote will clearly outline all costs, with no hidden extras and no obligation to proceed. If you’re still comparing options, that’s perfectly fine. Our consultants are there to provide information and pricing, not to pressure you into making a decision.


If you’re still unsure after your free measure and quote and would like to see and touch our products in person, you may wish to visit one of our showrooms.


Alternatively, if you’re unsure which design or colour would best suit your home, you can use our Security Door Visualiser to customise your door and upload a photo of your entrance to see how it may look.


Our team is always available to answer any questions you may have before or after your free measure and quote. If you’d like a rough estimate before booking a home visit, you can email us a photo of your entrance along with the security door option you’re considering. We can then provide a ballpark estimate. However, for the most accurate pricing and expert advice on the best solution for your home, an on-site measure is always recommended.

What Happens After You Say Yes?

Once you’ve provided confirmation that you would like to proceed, your order will be sent to our local production facility in Epping, where manufacturing begins. For certain products a 30% deposit may be required but your consultant will discuss this with you when they provide your quote.


As a general guide, Crimsafe security doors are typically ready within approximately 3–4 weeks from the date the deposit is received, while steel security doors usually take around 6 weeks due to the additional zinc coating and finishing processes required.


Once your security door is ready, we’ll contact you to arrange a convenient installation date and time.


On installation day, one of our professional installers will complete the installation. We do not use subcontractors and all of our installers are fully trained members of our team and have a valid police check. When the installation is complete, our team will leave your home clean, tidy and spotless.


A poorly installed security door can compromise both its security and performance, which is why we place such a strong emphasis on the quality of the workmanship carried out by our installation team.

Book Your Free Measure & Quote

Whether you’re securing your front door for the first time or replacing an older or inferior security door, a free measure and quote is the easiest way to receive accurate advice and pricing.


With more than 35 years of experience, the team at My Security Door proudly services Melbourne, Geelong, the Bellarine Peninsula and the Mornington Peninsula. Book your free, no obligation measure and quote today through our Get a Quote page.


Prefer to do a little more research first? You can compare our range of security doors, including our popular Crimsafe security doors, before making a final decision or try out our Security Door Visualiser.

Frequently Asked Questions

Yes. Our measure and quote service is completely free, with no obligation to purchase.

A consultant will visit your home, assess your needs, take accurate measurements and provide a detailed quote at no cost. There are no hidden fees or surprise charges during the quoting process.

For more information about pricing, installation and security doors, visit our FAQs page.

Yes. If you’d like a rough indication of pricing, you can send us photos of your entrance and discuss your requirements over the phone. This can provide a faster estimate. However, because security doors are custom-made, an on-site measure is the best way to ensure accurate pricing and a perfect fit.

Most appointments are straightforward and will take around an hour. Your consultant will assess the entrance, discuss suitable options and take measurements before providing you with your quote. There is no obligation to proceed, and you’re welcome to take as much time as you need before making a decision.

We service a wide area across Melbourne, Geelong, the Bellarine Peninsula and the Mornington Peninsula. If you’re unsure whether your suburb falls within our service area, simply get in touch and our team will be happy to help.

If you’d prefer to visit us in person for a chat or would like to see our products before booking, you’re welcome to visit one of our showrooms.

For expert advice on the right security door for your property, or for expert advice on installing security mesh on windows at your property please contact our experienced sales team on 1300 025 025.

Book a free measure and quote

What happens next?
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We’ll call you within 4 business hours.
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We’ll book a time to come and see you that fits in with your schedule.
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We’ll provide you with all the information you need to make your home safe and secure for you and your family.

Our experienced and professional installation team takes pride in the quality of our service and product.